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New statuses - "stalled" and "not applicable"

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Matt Riddell Waltham Forest

Stalled - primary use case is ‘missing documents’: tenancy agreements, EPC, or gas safety cert. (Sophie in Barking raised this as a way of being able to flag up bottlenecks).

N/A - this was raised by Jon in Waltham Forest for processing checks (e.g. Land Registry) that any Metastreet client doesn't undertake as a standard step.

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Pip Watson

Post moved to this board

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Shamima Ferdausi

Status changed to: Live

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Matthew Riddell

Hi Team Metastreet, just wondering on progress with this request. What is the solution devised? Please note: Enfield would like to be able to set a new status to define 'Application Valid' (i.e. all documentation received) with date/time status for the change in the Properties List export, such that the service can manage their SLAs from this stage.


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Team Metastreet

A solution that will address this is currently in development. However, it will not exactly be as specified above.


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Team Metastreet

Status changed to: In progress